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How khelo247 Handles Your Personal Data

At khelo247, we take the privacy of your account data seriously — from the moment you register to every transaction you make via UPI, Paytm or PhonePe.

Data collected only as neededUPI & Paytm transaction privacyYour right to access or deleteIndia-specific legal frameworkSecure account data storage
khelo247 How khelo247 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Privacy Team Directly

If you have a question about how your personal data is handled, or wish to submit a formal data request, our privacy support team is available through the channels below. We aim to acknowledge all privacy-related queries within 48 hours and resolve them within 30 days, in line with applicable Indian data protection standards.

Team online

Email Privacy Team

Write to our dedicated privacy address at [email protected] for data access requests, deletion requests or concerns about how your information is being processed on your account.

Live Chat Support

Connect with a support agent via the live chat widget on khelo247.co. For privacy-specific matters, agents will escalate directly to our data team with your consent before sharing any account details.

Help Centre Portal

Submit a structured privacy request through the Help Centre at khelo247.co/help. The form captures the nature of your request so we can route it to the correct team without delay.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data practices are built around keeping your personal information accurate, minimal and secure at every stage — from account creation through to withdrawal processing via UPI or…

Data Minimisation

We collect only the data fields required to operate your account and process payments.

Cookie Controls

Cookies on khelo247.co are categorised as essential, functional and analytical.

Account Security Measures

Your account credentials are stored using industry-standard hashing. Payment identifiers such as UPI handles and Paytm-linked numbers are encrypted at…

Data Retention Schedule

We retain transaction records for the period required by applicable Indian financial regulations, typically seven years.

Third-Party Data Sharing

Payment processors such as UPI network operators and Paytm receive only the minimum transaction data required to complete your deposit…

Your Rights and How to Exercise Them

You may request access to, correction of, or deletion of your personal data at any time by contacting [email protected].

Privacy Policy Questions Answered

The questions below address the most common concerns about how khelo247 collects, stores and manages your personal data. If your question is not covered here, reach our privacy team directly at [email protected].

We collect your name, email address, mobile number, date of birth and the payment method details you provide — such as a UPI handle or Paytm-registered number — to verify your identity and process transactions securely.

We share data only with payment processors like UPI network operators or PhonePe when completing a transaction, and with identity verification providers where local law requires it. We do not sell your data to advertisers or unrelated companies.

Transaction and financial records are retained for the period mandated by Indian financial regulations, generally seven years. Personal profile data is deleted or anonymised within 90 days of a confirmed account closure request submitted to our team.

Yes. Email [email protected] with the subject line 'Data Access Request'. We will verify your identity and send you a structured summary of your personal data within 30 days of receiving your confirmed request.

Submit a deletion request to [email protected] or through the Help Centre portal. Once your identity is verified, we will remove or anonymise your personal profile data within 90 days, retaining only what applicable Indian law requires us to keep.

Payment identifiers including UPI handles and Paytm-linked mobile numbers are encrypted both when stored and when transmitted. We never log full payment credentials in plain text, and our payment processors operate under their own regulated security standards.

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