Reference

Terms that govern your account

These terms explain how you create an account, use the lobby, and share wallet details on khelo247.

Account rulesIndia accessLocal lawUPIPhonePe

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How these terms apply in India

khelo247 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to your use of the site, your account, and any request you send through our support paths. They may change when law, payment handling, or service flow changes, and the version shown in your account is the one that applies from its effective

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date. If any clause conflicts with local law, local law applies first. Where access is allowed, it remains available only where local law permits, and your account must use accurate details that match the verification we ask for. Payment rails such as UPI, Paytm, PhonePe, and
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Google Pay are handled only for permitted regions and only through the steps shown in your account. We may pause, limit, or close access if required by law, fraud checks, or a breach of these terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTE

Where to send term queries

If you want us to check a clause, confirm a closure request, or explain a change to these terms, use the same contact paths shown in your account. We reply through the registered email or chat thread tied to your profile so the request stays traceable. Keep your account ID and the relevant date handy; that helps us locate the record faster and answer the right question.

Team online

Registered email

Use the email linked to your account when you want a clause checked or a closure request logged. That keeps the thread tied to the right profile and avoids delay from mismatched details.

In-app chat

Send the question from the chat path in your account if you need a quick pointer to the relevant section. We keep the same thread so you can refer back to it later.

Written request

If your case needs a signed letter, include your account ID, the exact request, and a return address. We use it when a written trail is needed for legal handling.

CONTROLLED HANDLING

How we keep records clear

We handle this policy with the same care we use for account access. Personal details are stored only as needed to run your account, process lawful checks, and…

Data use

We store only the details needed to run your account, verify requests, and keep a record of changes to these…

Cookies

Cookies may remember your session, device, and page settings so the account stays signed in while you move through the…

Security checks

If a request touches identity, closure, or record correction, we may ask for a matching email, phone number, or other…

Retention

We keep policy logs, support messages, and verification records only as long as needed for service, legal duties, and dispute…

Change requests

You can ask us to correct a detail, repeat a clause, or confirm how a term affects your account.

Contact trail

Every request stays linked to the same support trail so you can refer back to dates, replies, and any follow-up…

What these terms mean for you

These questions cover how the terms affect your account, where local law matters, what happens if we change a clause, and how you can ask for a correction or closure request. The short answers below keep the language plain so you can check your duties before you continue. If a situation is not covered here, use the support path in your profile and we will take it from there.

These terms apply the moment you create, access, or use your account, and they continue until your account is closed or suspended under these rules. If local law restricts access, that law governs before anything else.

Yes. We may update them when our process, risk checks, or legal duties change. The version shown in your account is the one that applies from its effective date, unless local law requires another position.

If you do not accept an update, stop using the account and contact support through your registered channel. We will tell you what happens next, including whether closure or a limited pause is needed.

Send the request from the email or chat linked to your profile, state the clause or record you want checked, and include enough detail for us to verify you. We may ask for extra proof before changing a record.

Only staff who need the record to handle support, verification, risk checks, or legal duties can see it. We keep access limited and log the action so the request trail stays clear.

Raise it through the support path in your account and mention the date, the clause, and the outcome you expect. We will review the record, reply in writing, and keep the matter tied to one case thread.

We keep records only for the period needed to run the account, meet legal duties, and resolve open requests. When a record is no longer needed, we follow the retention step set by law and internal control.

Terms that govern your account

Where to send term queries

Registered email

In-app chat

Written request

How we keep records clear

Data use

Cookies

Security checks

Retention

Change requests

Contact trail

What these terms mean for you

01 When do these terms apply?

02 Can these terms change?

03 What if I do not agree with a change?

04 How do I ask for a correction?

05 Who can access my account details?

06 Where should I raise a dispute?

07 How long do you keep records?

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